Canceling Your Stepha Crypto Card

Modified on Wed, 23 Jul at 1:59 PM

If you no longer wish to use your Stepha Crypto Card, our team can assist you with the cancellation process. Please note that once a card is cancelled, it is permanently deactivated and cannot be reactivated.


How to Request Card Cancellation


To cancel your Stepha Crypto Card, please reach out to our support team using one of the following methods:

    •    Email us at support@stepha.com

    •    Open a live chat from within your Stepha account


Our team will verify your identity and process the cancellation request promptly.


Important Information

    •    Once cancelled, your Stepha Crypto Card will no longer be usable for any transactions

    •    If you wish to continue using card services, you’ll need to request a new Stepha Crypto Card

    •    All card cancellations are final and cannot be undone


Need Help Deciding?

If you’re unsure whether to cancel or temporarily freeze your Stepha Crypto Card, feel free to contact us — we’ll help you choose the best option for your situation.

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